Master Incident Management

Dive into the principles of incident management with our structured modules. Learn how to navigate critical situations using the National Decision Model and JESIP principles, guided by real-world scenarios that mirror the challenges faced by emergency services.

Why Master Incident Management?

Discover the importance of mastering incident management principles. Learn how these skills are essential for effective crisis response and how they can make a difference in real-world situations.

Learning modules

Structured Learning Modules

Module 1

Introduction to Incident Management - from Zero to Gold

This module will give you the opportunity to see how an incidents unfolds from it taking place, to the first responders arriving on scene and how a Gold Commander will respond.

You will be give the opportunity to provide a response as to how you may deal with it

Module 2

Command and Control and Decision Making

This is the main content of the learn section of the programme.

Here you will be shown command and control principles

A decision making model and how agencies work together if it is a more complex incident

You will also see how incidents are classified into major and critical incidents

Throughout this module you see how you would apply the lessons learned to the incident in module 1

Module 3

Incident Walkthrough

In the final module you will be given a new scenario and use the principles learned to respond to it. This will be supplemented with models developed through years of operational experience to help you think about how to respond at a strategic level and have a broader respective to the situation that has unfolded.

You will be given the opportunity to record your responses and they will be mapped against a ‘model’ answer and you will be given feedback as to your progress and any potential areas to develop.

Crisis Management Principles

Learn to apply the National Decision Model (NDM) and JESIP principles for effective decision-making and coordination.

National Decision Model (NDM)

Discover how the National Decision Model (NDM) guides effective decision-making in emergencies. Learn its key components and apply it to real-life scenarios. The NDM offers a structured approach for assessing situations, exploring options, and making informed choices. Master the process of continuous assessment and adaptation to keep your decisions relevant and effective as situations evolve.

JESIP Principles

Learn the Joint Emergency Services Interoperability Principles (JESIP) to enhance coordination and communication among emergency services. Gain insights into key principles such as shared situational awareness and effective communication. Discover how to apply JESIP for seamless multi-agency operations, including strategies for improved interoperability and joint response planning.

Learn from the Experts

Gain insights from seasoned professionals in the field. Our instructors provide valuable perspectives and guidance, ensuring you receive expert advice throughout your training.

At the present time all of the training is delivered in person, but we are currently developing the course so that is can be delivered as three online modules. This will allow  participants undertake the training at the their own convenience and pace. We will be integrating AI into the training so that the participants will receive individual feedback on their decision making.

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